Refunds & Exchange Policy
We offer exchanges and store credit ONLY! NO REFUNDS. If you'd like to exchange/return please email us at twinsfitnin@gmail.com with your first and last name and order number.
● Product(s) must have all tags still attached.
● If product(s) have been washed, used or worn, they can not be returned.
● We do not accept products that have make up, deodorant, hairs, or self tan on them. The product(s) will be sent back to you at your expense with no refund.
● We do not accept products that smell like smoke, perfume, body sprays, or creams. The product(s) will be sent back to you at your expense with no refund.
● Any shipping fees incurred are not covered/reimbursed by Nin Twins Fit.
DISCOUNTED ITEMS ARE NOT ELIGIBLE FOR RETURNS, EXCHANGES, OR REFUNDS! NO EXCEPTION!
International orders do NOT qualify for returns/refunds/exchanges.
EXCHANGES
To be eligible for an exchange, you must first email us with your full name and order # within 10 days of receiving the product at twinsfitnin@gmail.com to alert us of the damage, then return the damaged item to us. Upon receipt of the damaged item, we will ship out a replacement if the product is available. If a replacement is not available you will have the option of exchanging for another item or store credit.
To complete your return, we require a receipt or proof of purchase.
LATE OR MISSING REFUNDS (IF APPLICABLE)